Unfortunately, our digital storefront is down for a bit of maintenance. In the meantime, feel free to shop us in-store. Please check back again soon.
Q: Can I try on a gown before I buy it online?
No. Gowns sold online are not available for try-on unless you choose in-store pickup and schedule a 30-minute appointment.
Q: What size should I order?
Bridal sizing runs 2–3 sizes larger than your street size. We recommend using your current measurements and referencing our Bridal Sizing Guide. Still unsure? Contact us!
Q: Do you offer alterations?
We don’t offer in-house alterations, but we’re happy to recommend trusted seamstresses in your area. Most gowns can be taken in 2–3 sizes.
Q: Can I reserve a gown without buying it?
No. All gowns are first-come, first-served and cannot be held or placed on hold.
Q: How much is shipping?
USA: Flat-rate of $75 via UPS Ground (includes tracking, $1,000 insurance, and signature confirmation).
International: Rates vary by region and are calculated at checkout.
Q: How long will it take to receive my dress?
We ship 2–3 business days after quality inspection. Delivery timing depends on your location and shipping method.
Q: Can I pick up my dress in-store?
Yes! Choose “Pick Up In Store” at checkout. If you’d like to try on your gown with a stylist, you’ll receive a link to schedule a 30-minute Pick-Up Appointment.
Q: What should I bring to my Pick-Up Appointment?
Bring your order confirmation and any accessories you’d like to try on. Come ready to say YES!
Q: What is your return policy?
All sales are final. No returns, refunds, or exchanges. Gowns are sold as-is.
Q: What condition are the gowns in?
Each gown is a showroom sample in like-new condition. They’ve only been tried on in-store and are inspected before shipping.
Q: Do the gowns come with a garment bag?
Garment bags are not available as an add-on during checkout at this time.
Q: What if my dress doesn’t fit?
Most gowns will need alterations. If you’re unsure about sizing, please reach out before purchasing—we’re happy to help!
Q: How can I contact someone about my order?
Email us at info@savvybridalboutique.com. We aim to respond within 2 business hours, and always within 24 hours.
Q: Where do you ship from?
All online sample gowns ship from Savvy Bridal Kansas City.
Q: Do you charge sales tax?
Yes. Missouri state and local taxes apply to orders shipped within Missouri. Other states and international orders may have separate requirements.
Q: Will I owe customs fees if I order internationally?
Yes, duties and import taxes are the responsibility of the buyer. Please check with your local customs office.
Don’t see your question here?
Reach out to us at info@savvybridalboutique.com — we’re here to help you say YES with confidence.